FAQs

Gllit.com is a unique online property marketplace where property owners, buyers, and tenants can interact directly and conveniently. Our platform is designed to help you close property transactions without needing a property agent, saving you thousands in commission fees.

Property owners can list their properties on Gllit. All submitted properties are verified by Gllit before listing.

Buyers and tenants can search for properties based on their requirements – location, size, budget, etc. – and connect with owners using the powerful property viewing, video call, and chat features.

The two can interact directly and conveniently and close property transactions without using the services of property agents and paying commission to them.

User registration is not mandatory. However, we recommend you to register, as many useful features can be accessed and maximum benefits can be derived only on registration.

Gllit.com is a platform designed purely as a direct connect between owners and buyers/tenants. Real estate agents and brokers should not list on this platform.

At present, Gllit.com does not cater to commercial properties. Only Residential properties located in the UAE should be listed on the platform.

Currently, Gllit.com caters to UAE only. We will be servicing more countries soon.

You can use the Tenancy Contract template provided in Resources Section to create a contract.

We empower you with two options: self-service, where you can access all relevant forms and templates in our 'Resources' section and proceed;

OR

expert assistance, where you can connect with a consultant through our 'Ask Expert' feature for specialized services to handle the paperwork for you for a mutually agreed nominal fee. Depending upon individual requirements, bespoke service packages can be provided.

A member can connect with a property consultant or legal consultant through the ‘Ask Expert’ section within the ‘Help Centre’ and use their services for registration of a Sale Agreement for a mutually agreed fee.

The information on mortgage has been aggregated by Gllit team from websites of various banks for it to be made available to you at one single place. This useful, aggregated information that saves Gllit users the trouble of looking up at many places is updated periodically by our team. Various banks and institutions are likely to make minor changes from time to time and this may take a while to reflect on Gllit website. Users are advised to look up the official websites of concerned banks before taking any decision.

Yes, it’s possible that rates may vary, but It is our commitment to provide the most competitive mortgage terms & if required, to match the rates offered by banks and other mortgage providers.

At present, our customer support team is available to assist you from 9 a.m. - 6 p.m., Monday to Friday. Very soon, we will have these services available real-time, 24/7.

This first-of-its-kind feature enables the Buyer/Tenant to share with us their property requirement by filling up a simple form which is available on the platform. Once the form is submitted, it is our responsibility to identify potential units in the market, which match your requirements and share the same with you.

A member can connect with a property consultant or legal consultant through the ‘Ask Expert’ section and use their services for a mutually agreed fee.

A member can connect with a property consultant or legal consultant through the ‘Ask Expert’ section and use their services for a mutually agreed fee.

Gllit.com is an online marketplace purely for property owners and property seekers. Real estate agents are not permitted on the website. The mandate by RERA Dubai & ADREC to implement QR codes with property listings is only for listings by real estate agents, and currently not applicable for listings directly by property owners.

All Properties are mandatorily 'Verified' before being available on the platform. The Property Title Deed and the ID Proof of the member are mandatorily required to be submitted at the time of listing. These documents are screened by our team.

Additionally, for properties located in Dubai, the title deed and ownership are also verified from the DLD's website.

In case the listing is by a Developer, the team verifies declaration documents submitted by the Developer company that establish the authenticity of the project.

The key difference is our "no agents, no commission" policy. Gllit is an exclusive marketplace for direct owner-to-buyer/tenant interactions. This saves both parties from paying hefty commission fees. Furthermore, every property listed on Gllit is mandatorily verified by our team for authenticity, providing a level of trust that other open portals may not offer.

Every property on Gllit is mandatorily 'Verified' before it goes live. After an owner submits their property details, ID, and Title Deed, our team reviews all documents. For Dubai properties, we perform an additional check on the DLD portal. Only after the ownership and documents are confirmed as authentic does the listing go live on the platform.

The 'Go-Direct Benefit’ is a unique feature of our platform. At Gllit, we believe that both Home Owners & Home Seekers should benefit from using our platform, and dealing directly

With the introduction of ‘Go-Direct Benefit’ for Home Owners, now a Seller can quote a premium for his/her property listing with a cap of 0.9% of the listed sale price & while a Landlord can do so with a cap of 2.3% of the listed rent.

It is entirely at the owner's discretion whether to include this bonus, and it is a negotiable amount between the owner and the buyer/tenant during price discussions.

While it might seem that way, many find direct communication more efficient. You avoid the delays of a middleman relaying messages and can get answers instantly. Our platform provides powerful chat, video call, and scheduling tools to streamline the process, putting you in control and often speeding up the entire transaction.

On every listing page, there is a "Report" button. Please click this and provide a brief reason for your suspicion. For suspicious user interactions, you can contact our support team directly through the Help Centre with the user's details and a description of the issue.

Click the "Sign Up" button on the top-right of our homepage. Fill in the details and confirm your phone number with a verification code. Follow the simple on-screen instructions, and you'll have your account set up in under a minute.

Once logged in, goto “Profile" section. From there, you can edit your personal details. If you edit your email id or phone number, you’ll need to verify them again. If you've forgotten your password, click "Forgot" on the Login page, and you’ll be able to reset your password using a simple step.

If you no longer have access to your registered mobile number, you will not be able to use the standard password reset process. For security reasons, you will need to contact our customer support team directly. Please be prepared to verify your identity by providing details related to your account and listings.

To delete your account, please go to the "Profile" section, after logging in. You will find an option to "Delete My Account." Please be aware that this action is permanent and will erase your profile, listings, and message history in accordance with our privacy policy.

We take data privacy very seriously. We use industry-standard encryption to protect your information and have a strict privacy policy. Your personal contact details are not publicly displayed. Communication is handled through our secure, on-platform messaging system until you choose to share details directly.

Gllit has introduced a suite of AI tools to further simplify the listing process and improve the experience of users.

  • Gllit TextPro AI: A generative AI feature, it enables Sellers and Landlords to create attractive descriptions of their listing in seconds. With a click of a button, the subscriber can choose from 4 different versions highlighting the uniqueness of his property.
  • Gllit ImagePro AI: An in-built AI tool that converts ordinary photos to professional quality images at the click of a button.

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Currently, Gllit platform is free for use for all users. No signup fee, no subscription fee and no listing fee is applicable. Additionally, no fee or charge is applicable by Gllit.com on the closure of a deal through its platform.

However, in the near future, Gllit plans to launch a subscription model for users of the platform, with a nominal fee. Such a model will ensure that all participants are serious and committed, creating a higher quality, commission-free environment for everyone.

General queries are free. If there are specific queries/ concerns which would require greater involvement of the Expert, it will be chargeable and the expert will inform you of the applicable fee, which will be payable directly to the expert. Worth a mention that this is direct between you and the concerned expert and Gllit’s role is limited to facilitating the interaction, and it is at no additional cost.

No, there are no additional charges levied by Gllit or by our partner mortgage expert. In rare cases, there could be a specific fee charged, but these would be the exception, and maintaining complete transparency, the client will be informed in advance with the relevant details and explanations.

The 'Go-Direct Benefit’ is a unique feature of our platform. At Gllit, we believe that both Home Owners & Home Seekers should benefit from using our platform, and dealing directly.

With the introduction of ‘Go-Direct Benefit’ for Home Owners, now a Seller can quote a premium for his/her property listing with a cap of 0.9% of the listed sale price & while a Landlord can do so with a cap of 2.3% of the listed rent.

It is entirely at the owner's discretion whether to include this bonus, and it is a negotiable amount between the owner and the buyer/tenant during price discussions.

No. Gllit.com is a platform where buyers and tenants interact directly with property owners. You end up saving thousands of dirhams of commission on buying or selling a home.

No. Gllit facilitates buying, renting, selling, and leasing out – all on a single user registration.

Your single Gllit account gives you access to a unified dashboard where you can easily manage your property listings as a seller and browse or contact owners as a buyer or tenant.

No, there is no limit. Once you have registered and created an account; you can connect with unlimited number of property owners.

To protect the owner's privacy, we do not share their contact details directly. You can connect with them using the Chat or Video Call option. As the conversation progresses, you can exchange contact details when you both feel comfortable.

Property Title Deed and the ID Proof of the member are mandatorily required to be submitted at the time of listing. These documents are screened by our team.

Further, for properties in Dubai, the title deed and ownership are also verified from the DLD’s website before making it live on the platform.

At various stages of the property listing process, the member is required to confirm that he/ she is not a real estate agent or working for one.

Due diligence beyond this is responsibility of the user.

If you like a property, click on the Heart Sign button to save it to your Favourites. You can later view these shortlisted properties from your login account.

Go to ‘Viewing Appointments’ in your login. Select the Highlighted dates to view the viewing request and appointments. Click on ‘Cancel’ to cancel a confirmed appointment or a request sent by you. The property owner will be intimated about the cancellation done by you.

  • Clicking on Visit / Schedule Visit ’ link: This takes you to a calendar screen - dates that are highlighted are the ones on which the property is available for viewing. Click on a date to view time slots. Here you can select a slot of your convenience to request for an appointment. The owner is notified about your request.
  • If the owner accepts or rejects the appointment, you will get a notification by email, SMS and Whatsapp.
  • Your requests and their status are visible in the Appointment section. A Chat option is also available here.

Yes. The Property Viewing Scheduler on Gllit’s website is a convenient and powerful tool. In line with Gllit’s promise of eliminating commission, this application facilitates direct interaction between property owners and buyers / tenants for property viewing and closure of deal.

The information on mortgage has been aggregated by Gllit team from websites of various banks for it to be made available to you at one single place. This useful, aggregated information that saves Gllit users the trouble of looking up at many places is updated periodically by our team.

Various banks and institutions are likely to make minor changes from time to time and this may take a while to reflect on Gllit website. Users are advised to look up the official websites of concerned banks before taking any decision.

  1. Click on the button. Select the preferred day(s) and slot(s) for the video call. You can add multiple date-time slots.
  2. Submit. The Owner will receive a notification.
  3. If the owner accepts your request, you will receive a notification in your account as well as an SMS and Whatsapp message on your mobile.
  4. You can see the calls requested by you in the ‘Video Calls’ link of your account, along with its status.
  5. Owner & you will receive a reminder 24 hours prior to the call (via account notification and SMS).
  6. The link to join the call will be available in the ‘Video Calls’ link of your account 15 minutes prior to the call time.
  7. Use the link to join the video call. No separate software will be needed.

Currently it is not possible to reschedule or cancel a video call appointment. You may not join the call, if you have changed your mind. We recommend that you use the ‘chat’ feature to inform the other party of your non-availability.

No need, Gllit has zoom video call option built in, enabling you to just click on the link and connect at the time of your scheduled call.

General queries are free. If there are specific queries/ concerns which would require greater involvement of the Expert, it will be chargeable and the expert will inform you of the applicable fee, which will be payable directly to the expert. Worth a mention that this is direct between you and the concerned expert and Gllit’s role is limited to facilitating the interaction, and it is offered free of cost.

You can send your query to the concerned Expert via Chat. The Expert receives a notification on your query and usually responds within one working day.

Gllit has a good mix of Experts on-board offering a wide range of services. These Experts are accomplished professionals in their areas of expertise, and are available for consultation at a nominal fee.

For example, a property expert can assist with drawing up the Memorandum of Understanding (MOU), managing DLD registration logistic and Viewing Management. The Mortgage Expert can help with figuring out most suitable banks for your particular case, applying for the mortgage, and securing a pre-approval. Additionally, we also have on board an Interior Designer and a Feng-sui expert.

No, your requirements will never be shared with brokers. Gllit was launched to enable direct conversations between Home-Owners and Home-Seekers, and we are committed to keep it so.

You will be notified when we receive new listings that match your requirements. This will be via email and Whatsapp.

This first-of-its-kind feature enables the Buyer/ Tenant to share with us their property requirement by filling up a simple form which is available on the platform. Once the form is submitted, it is our responsibility to identify potential units in the market, which match your requirements and share the same with you.

Please go to the ’post your requirement’ section and submit the details of your requirement, we will take it forward from here. Once the form is submitted, it is our responsibility to identify potential units in the market, which match your requirements and share the same with you.

The property marked as ’Listed by Developer’ has been listed by an authorised sales team member of the developer company. The deal will be between you and the developer’s team directly… without any property agent involved as intermediary. You may continue using all the available modes of communication on Gllit — Chat, Video Call, and Book a Viewing — to take the conversation further.

All Properties are mandatorily 'Verified' before being available on the platform. The Property Title Deed and the ID Proof of the member are mandatorily required to be submitted at the time of listing. These documents are screened by our team.

Additionally, for properties located in Dubai, the title deed and ownership are also verified from the DLD's website.

In case the listing is by a Developer, the team verifies declaration documents submitted by the Developer company that establish the authenticity of the project.

No. Your contact details are not shared automatically. Communication is initiated through our secure on-platform chat feature. This allows you to interact and ask initial questions while maintaining your privacy. You can choose to share your contact details directly with the other party in the chat when you feel comfortable doing so.

While it might seem that way, many find direct communication more efficient. You avoid the delays of a middleman relaying messages and can get answers instantly. Our platform provides powerful chat, video call, and scheduling tools to streamline the process, putting you in control and often speeding up the entire transaction.

On every listing page, there is a "Report" button. Please click this and provide a brief reason for your suspicion. For suspicious user interactions, you can contact our support team directly through the Help Centre with the user's details and a description of the issue.

Yes. Our platform includes a map-based search feature. On the search results page, you can switch to "Map View" to see all available properties pinned to their exact locations, allowing you to easily explore neighborhoods and see what's available in a specific area.

Direct communication is faster and more transparent. You can get immediate answers to your specific questions, build rapport, and negotiate terms without the delays of a middleman. This often leads to a smoother and more positive transaction experience for both parties.

The best way is to ask the owner directly using our chat feature. While many newer buildings in Dubai are pet-friendly, rules can be specific to the building's management. It's crucial to get clear confirmation before committing to a property.

The 'Go-Direct Benefit’ is a unique feature of our platform. At Gllit, we believe that both Home Owners & Home Seekers should benefit from using our platform, and dealing directly.

With the introduction of ‘Go-Direct Benefit’ for Home Owners, now a Seller can quote a premium for his/her property listing with a cap of 0.9% of the listed sale price & while a Landlord can do so with a cap of 2.3% of the listed rent.

It is entirely at the owner's discretion whether to include this bonus, and it is a negotiable amount between the owner and the buyer/tenant during price discussions.

No. Gllit facilitates buying, renting, selling, and leasing out – all on a single user registration.

Your single Gllit account gives you access to a unified dashboard where you can easily manage your property listings as a seller and browse or contact owners as a buyer or tenant.

Yes, a registered Premium Member can list up to ten properties. If you represent a PMC or a Developer, and have a PMC or Developer account with Gllit, you can list upto 25 properties.

To protect your privacy, we do not share contact numbers or email address on the platform. You can be contacted only through the Chat, Video call, or Viewing Scheduler which you can access through your account. As your conversation progresses, you can conveniently share contacts.

Property Title Deed and the ID Proof of the member are mandatorily required to be submitted at the time of listing. These documents are screened by our team.

Further, for properties in Dubai, the title deed and ownership are also verified from the DLD’s website before making it live on the platform.

At various stages of the property listing process, the member is required to confirm that he/ she is not a real estate agent or working for one.

Due diligence beyond this is responsibility of the user.

You need to upload soft copies (pdf or jpg format, file size not bigger than 1 MB) of:

  1. Property Title Deed, and
  2. Your Passport (For Expatriates: Your Passport with Visa Page)

You can start the listing process by adding all the information related to the property, till you reach the document upload page. The information filled in till that point is automatically saved as a Draft.

The Draft listing can be accessed from your login account, from where you can edit it and upload the pending documents. Complete the remaining steps to submit the listing for approval.

Yes, you can list a property as its joint owner, but you may need a Power of Attorney (POA) from each of the remaining owners of the property as authorisation at the time of registration of the Sale Agreement with DLD.

You can easily update your listing from the My Listings section in your account. However, please be aware that on editing, your listing will be resubmitted for approval.

Also, the Gllit TextPro AI and the Gllit ImagePro AI features may not be available while editing a listing.

After submission, a Listing is reviewed by our team to verify that it is complete in all respects, and meets our guidelines & standards. This process can take up to two working days.

You will be notified via email once the listing is approved and goes live.

At present, Gllit.com does not cater to commercial properties.

Currently, Gllit.com caters to UAE only. We will be servicing more countries soon.

You will receive instant notifications when a buyer or tenant expresses interest in your property and interacts with your listing. Depending on the action (viewing request, chat message, video call etc.), you may receive alerts via multiple modes – Whatsapp message, an SMS, an email, and a notification within your Gllit account dashboard.

At the time of listing a property (for rent or sale), you indicate your convenient days & times for viewing. This is a mandatory step in the property listing process.

You can select weekdays or weekends and the time range which is suitable for you. Multiple combinations can be created. These can be edited from your account at any time.

Once your property listing is live, the Calendar View also becomes active. This powerful tool allows you to delete specific slots on a particular day and add new slots too.

It is mandatory as the buyer/tenant will be able to book viewing appointments only when your availability is marked. As a property owner, you should keep this updated as this is the only way to fix appointments for viewing of your property for rent or sale.

Even after the listing has gone live, you can easily make changes to the viewing availability for your property. For this, log in to your account and go to ‘My Listings’. Click on the Manage Viewing Slots link against your property.

In case there are already any viewing requests/ appointments received and/ or confirmed, these will NOT be deleted. To cancel the appointments, go to the Appointments option.

Please note that rescheduling or cancelling appointments multiple times may adversely impact the listing.

Once the listing is live, you can use the ‘Manage Viewing Slots’ option in ‘My Listings’ from your account to make changes to the Viewing Availability for your property. You can delete specific slots on a specific day or add new ones using the Calendar View.

In case there are already any viewing requests/ appointments received and/ or confirmed, these will NOT be deleted. To cancel the appointments, go to the Appointments option. Please note that rescheduling or cancelling appointments multiple times may adversely impact the listing.

Gllit's role is to facilitate direct connection. Our Property Viewing Scheduler is a tool that empowers you and the buyer/tenant to arrange viewings directly without an intermediary.

  1. The buyer/tenant will initiate a video call request. You will receive a notification about this.
  2. You can log in to your account, access the ‘Video Calls’ link, and ‘accept’ or ‘reject’ the request. The buyer/tenant will receive a notification about your action.
  3. You can see the calls received by you in the ‘Video Calls’ link of your account, along with its status.
  4. You and the buyer/tenant will receive a reminder 24 hours prior to the call (via account notification and SMS).
  5. The link to join the call will be available in the ‘Video Calls’ link of your account 15 minutes prior to the call time.
  6. Use the link to join the video call. No separate software will be needed.

Currently it is not possible to reschedule or cancel a video call appointment. You may not join the call, if you have changed your mind. We recommend that you use the ‘chat’ feature to inform the other party of your non-availability.

No need, Gllit has zoom video call option built in, enabling you to just click on the link and connect at the time of your scheduled call.

General queries are free. If there are specific queries/ concerns which would require greater involvement of the Expert, it will be chargeable and the expert will inform you of the applicable fee, which will be payable directly to the expert. Worth a mention that this is direct between you and the concerned expert and Gllit’s role is limited to facilitating the interaction, and it is offered free of cost.

You can send your query to the concerned Expert via Chat. The Expert receives a notification on your query and usually responds within one working day.

Gllit has a good mix of Experts on-board offering a wide range of services. These Experts are accomplished professionals in their areas of expertise, and are available for consultation at a nominal fee.

For example, a property expert can assist with drawing up the Memorandum of Understanding (MOU), managing DLD registration logistic and Viewing Management. The Mortgage Expert can help with figuring out most suitable banks for your particular case, applying for the mortgage, and securing a pre-approval. Additionally, we also have on board an Interior Designer and a Feng-sui expert.

We run digital campaigns to promote your listing, along with other listings on Gllit. We also run campaigns promoting Gllit, thus convincing buyers and tenants to check out the listings on our platform.

We run digital campaigns to promote your listing, along with other listings on Gllit. We also run campaigns promoting Gllit, thus convincing buyers and tenants to check out the listings on our platform.

Simple, connect with the property expert though Gllit and he/she will be happy to assist for a mutually agreed nominal fee

A member can connect with a property consultant or legal consultant through the ‘Ask Expert’ section and use their services for a mutually agreed fee.

A member can connect with a property consultant or legal consultant through the ‘Ask Expert’ section and use their services for a mutually agreed fee.

All Properties are mandatorily 'Verified' before being available on the platform. The Property Title Deed and the ID Proof of the member are mandatorily required to be submitted at the time of listing. These documents are screened by our team.

Additionally, for properties located in Dubai, the title deed and ownership are also verified from the DLD's website

In case the listing is by a Developer, the team verifies declaration documents submitted by the Developer company that establish the authenticity of the project.

The 'Go-Direct Benefit’ is a unique feature of our platform. At Gllit, we believe that both Home Owners & Home Seekers should benefit from using our platform, and dealing directly.

With the introduction of ‘Go-Direct Benefit’ for Home Owners, now a Seller can quote a premium for his/her property listing with a cap of 0.9% of the listed sale price & while a Landlord can do so with a cap of 2.3% of the listed rent.

It is entirely at the owner's discretion whether to include this bonus, and it is a negotiable amount between the owner and the buyer/tenant during price discussions.

While it might seem that way, many find direct communication more efficient. You avoid the delays of a middleman relaying messages and can get answers instantly. Our platform provides powerful chat, video call, and scheduling tools to streamline the process, putting you in control and often speeding up the entire transaction.

Direct communication is faster and more transparent. You can get immediate answers to your specific questions, build rapport, and negotiate terms without the delays of a middleman. This often leads to a smoother and more positive transaction experience for both parties.

Gllit has introduced a suite of AI tools to further simplify the listing process and improve the experience of users.

  • Gllit TextPro AI: A generative AI feature, it enables Sellers and Landlords to create attractive descriptions of their listing in seconds. With a click of a button, the subscriber can choose from 4 different versions highlighting the uniqueness of his property.
  • Gllit ImagePro AI: An in-built AI tool that converts ordinary photos to professional quality images at the click of a button.

High-quality, bright and clear photos are the most important factor. In case your images are not up to the mark, use our Gllit ImagePro AI tool, to enhance them and bring out the best in them.

Additionally, mentioning all amenities & advantages, a detailed, well-written description created with our Gllit CopyPro AI tool and a competitive price also make a huge difference. Being flexible with viewing times can also attract more interest.