FAQs
Gllit.com is a unique platform where property owners and buyers & tenants can interact directly and conveniently, and close zero-commission property transactions.
Property owners can list their properties on Gllit. All submitted properties are verified by Gllit before listing.
Buyers and tenants can search for properties based on their requirements – location, size, budget, etc. – and connect with owners using the powerful property viewing, video call and chat features.
The two can interact directly and conveniently, and close zero-commission property transactions.
User registration is not mandatory. However, we recommend you to register, as many useful features can be accessed and maximum benefits can be derived only on registration.
Click here to explore benefits of registration.
Gllit.com is a platform designed purely as a direct connect between owners and buyers/tenants. Real estate agents and brokers should not list on this platform.
At present, Gllit.com does not cater to commercial properties.
Currently, Gllit.com caters to UAE only. We will be servicing more countries soon.
You can use the Tenancy Contract template provided in Resources Section to create a contract.
A member can access the relevant forms/templates and links in the 'Resources' section within the 'Help Centre' and directly proceed.
OR
He/she can connect with the relevant consultant through 'Ask Expert' section within the 'Help Centre' and use their specialized services for a mutually agreed fee.
A member can connect with a property consultant or legal consultant through ‘Ask Expert’ section within ‘Help Centre’ and use their services for registration of a Sale Agreement for a mutually agreed fee.
The information on mortgage has been aggregated by Gllit team from websites of various banks for it to be made available to you at one single place. This useful, aggregated information that saves Gllit users the trouble of looking up at many places is updated periodically by our team.
Various banks and institutions are likely to make minor changes from time to time and this may take a while to reflect on Gllit website. Users are advised to look up the official websites of concerned banks before taking any decision.
It is our commitment to provide the most competitive mortgage terms & if required, to match the rates offered by banks and other mortgage providers.
At present, our customer support team is available to assist you from 9 a.m. - 6 p.m., Monday to Friday. Very soon, we will have these services available real- time, 24/7.
This first-of-its-kind feature enables the Buyer/ Tenant to share with us their property requirement by filling up a simple form which available on the platform. Once the form is submitted, it is our responsibility to identify potential units in the market, which match your requirements and share the same with you.
A member can connect with a property consultant or legal consultant through ‘Ask Expert’ section within ‘Help Centre’ and use their services for a mutually agreed fee.
A member can connect with a property consultant or legal consultant through ‘Ask Expert’ section within ‘Help Centre’ and use their services for a mutually agreed fee.
Gllit.com is a platform purely for property owners and property seekers. Real estate agents are not permitted on the website. The recent mandate of RERA Dubai to implement QR codes with property listings is only for listings by real estate agents, and currently not for listings directly by property owner.
All Properties are mandatorily 'Verified' before being available on the platfrom.
The Property Title Deed and the ID Proof of the member are mandatorily required to be submitted at the time of listing. These documents are screened by our team.
Additionally, for properties located in Dubai, the title deed and ownership are also verified from the DLD's website.
In case the listing is by a Developer, team verifies declaration documents submitted by the Developer company that prove the validity of the the project.
As a Launch Offer, your Premium membership has been activated for FREE. You will be intimated in advance, when the membership becomes ‘Paid’ in future.
Additionally, no fee, no charge is applicable by Gllit.com on closure of deal through its platform. Charges may be applicable on use of other additional services, such as Legal Assistance, Allied Services.
General queries are free. If there are specific queries/ concerns which would require greater involvement of the Expert, it will be chargeable and the expert will inform you of the applicable fee, which will be payable directly to the expert. Worth a mention that this is direct between you and the concerned expert and Gllit’s role is limited to facilitating the interaction, and it is offered free of cost.
No, there are no additional charges levied by Gllit or by our partner mortgage expert. In rare cases, there could be a specific fee charged, but these would be the exception, and maintaining complete transparency, the client will be informed in advance with the relevant details and explanations.
No. Gllit.com is a platform where buyers and tenants interact directly with property owners. You end up saving thousands of dirhams of commission on buying or selling a home.
No. Gllit facilitates buying, renting, selling and leasing out – all on a single user registration.
No, there is no limit. Once you have registered and created an account; you can connect with unlimited number of property owners.
To protect privacy of the property owner, we do not share their contact number or email address. You can, however, easily connect with the property owner using the Message Board Chat or the Video Call option in your Gllit login. As the conversation progresses, you and the property owner can conveniently share contacts and take the conversation offline as and when required.
Property Title Deed and the ID Proof of the member are mandatorily required to be submitted at the time of listing. These documents are screened by our team.
Further, for properties in Dubai, the title deed and ownership are also verified from the DLD’s website before making it live on the platform.
At various stages of the property listing process, the member is required to confirm that he/ she is not a real estate agent or working for one.
Due diligence beyond this is responsibility of the user.
As a buyer/ tenant, if you like any property and wish to revisit it later, click on the Heart Sign button to Save it to your Favourites.
You can view and manage your Favourites from your login account.
As a buyer (or a tenant), how do I proceed to viewing a property shortlisted by me?
Clicking on ‘Schedule Viewing’ link: This takes you to a calendar screen that shows dates and time slots when the property is available for viewing. Here you can select a slot of your convenience to request for appointment. As soon as you have requested for an appointment, a Chat feature is also enabled allowing you to start a conversation with the owner.
Additionally, on confirmation of this appointment by the property owner, you will get a notification by email and SMS.
- Clicking on ‘Contact Owner’ link. You are taken to a Chat screen. You can initiate a conversation with the property owner using this Chat feature.
Subsequently you can log in and see your confirmed appointments in the Appointment section and all the live conversations in the Chat section.
You can even exchange contacts with the buyer and take the conversation offline.
You can do this for multiple properties simultaneously.
Gllit gives you power, freedom and flexibility like no one else!
Yes. The Property Viewing Scheduler on Gllit’s website is a convenient and powerful tool. In line with Gllit’s promise of eliminating commission, this application facilitates direct interaction between property owners and buyers / tenants for property viewing and closure of deal.
The information on mortgage has been aggregated by Gllit team from websites of various banks for it to be made available to you at one single place. This useful, aggregated information that saves Gllit users the trouble of looking up at many places is updated periodically by our team.
Various banks and institutions are likely to make minor changes from time to time and this may take a while to reflect on Gllit website. Users are advised to look up the official websites of concerned banks before taking any decision.
- Click on the button. Select the preferred day(s) and slot(s) for the video call. You can add multiple date-time slots.
- Submit. The Owner will receive a notification.
- If the owner accepts your request, you will receive a notification in your account as well as an SMS on your mobile.
- You can see the calls requested by you in the ‘Video Calls’ link of your account, along with its status.
- Owner & you will receive a reminder 24 hours prior to the call (via account notification and SMS).
- The link to join the call will be available in the ‘Video Calls’ link of your account 15 minutes prior to the call time.
- Use the link to join the video call. No separate software will be needed.
Currently it is not possible to reschedule or cancel a video call appointment. You may not join the call, if you have changed your mind.
No need, Gllit has zoom video call option built in, enabling you to just click on the link and connect at the time of your scheduled call.
General queries are free. If there are specific queries/ concerns which would require greater involvement of the Expert, it will be chargeable and the expert will inform you of the applicable fee, which will be payable directly to the expert. Worth a mention that this is direct between you and the concerned expert and Gllit’s role is limited to facilitating the interaction, and it is offered free of cost.
You can send your query to the concerned Expert via the Gllit message board. Once sent, the Expert receives a notification and is expected to respond within one working day.
Depending on the field of expertise, they have the requisite qualification and experience to offer a vast bouquet of services. For example, our property expert can assist with drawing up the MOU, manage the logistics related to DLD registration and many other relevant tasks.
No, your requirements will never be shared with brokers. Gllit was launched to enable direct conversations between Home-Owners and Home-Seekers, and we are committed to keep it so.
You will be notified the moment we receive new listings matching your requirements.
This first-of-its-kind feature enables the Buyer/ Tenant to share with us their property requirement by filling up a simple form which available on the platform. Once the form is submitted, it is our responsibility to identify potential units in the market, which match your requirements and share the same with you.
Please go to the 'post your requirement' section and submit the details of your requirement, we will take it forward from here. Once the form is submitted, it is our responsibility to identify potential units in the market, which match your requirements and share the same with you .
The property marked as 'Listed by Developer' have been listed by an authorised sales team member of the developer company. The deal will be between you and the developer's team directly… without any property agent involved as intermediary.
You may continue using all the available mode of communication on Gllit — Chat, Video Call and Book a Viewing — to take the conversation further.
All Properties are mandatorily 'Verified' before being available on the platfrom.
The Property Title Deed and the ID Proof of the member are mandatorily required to be submitted at the time of listing. These documents are screened by our team.
Additionally, for properties located in Dubai, the title deed and ownership are also verified from the DLD's website.
In case the listing is by a Developer, team verifies declaration documents submitted by the Developer company that prove the validity of the the project.
No. Gllit facilitates buying, renting, selling and leasing out – all on a single user registration.
Yes, a registered Premium Member can list up to ten properties.
To protect your privacy, we do not share contact numbers or email address on the platform. You can be contacted only through the Message Board Chat, Video call or Viewing Scheduler which you can access through your account. As your conversation progresses, you can conveniently share contacts and take the conversation offline.
Property Title Deed and the ID Proof of the member are mandatorily required to be submitted at the time of listing. These documents are screened by our team.
Further, for properties in Dubai, the title deed and ownership are also verified from the DLD’s website before making it live on the platform.
At various stages of the property listing process, the member is required to confirm that he/ she is not a real estate agent or working for one.
Due diligence beyond this is responsibility of the user.
You need to upload soft copies (pdf or jpg format, file size not bigger than 1 MB) of:
- Property Title Deed, and
- Your Passport (For Expatriates: Your Passport with Visa Page)
You can initiate the process of listing the property by adding all the information related to the property and saving it as a Draft.
The Draft listing can be accessed from your login account, from where you can edit it and upload the pending documents. The completed listing can then be submitted for approval.
Yes, you can list a property as its joint owner, but you may need a Power of Attorney (POA) from each of the remaining owners of the property as authorisation at the time of registration of the Sale Agreement with DLD.
You can easily update your listing from the My Listings section in your account.
However, please be aware that on editing, your listing will be resubmitted for approval.
After submission, a Listing is reviewed by our team to verify that it is complete in all respects, and meets our guidelines & standards. This process can take up to two working days.
You will be notified via email once the listing is approved and goes live.
At present, Gllit.com does not cater to commercial properties.
Currently, Gllit.com caters to UAE only. We will be servicing more countries soon.
When a buyer or tenant requests for an appointment for viewing your property, you will…
- Receive an SMS notification, and
- See a notification when you log into your account on Gllit.com
When a buyer or tenant sends you a message using the Chat feature on Gllit.com, you will…
- receive an email notification as well as
- See a notification when you log into your account on Gllit.com
When a buyer or tenant sends a video call request, you will…
- Receive an email notification,
- Receive an SMS notification, and
- See a notification when you log into your account on Gllit.com
Viewing Availability is marked at the time of listing a property (for rent or sale), and is a mandatory step in the property listing process.
You can select specific days and mark the time range for which you are available on those days. OR You can switch ON the toggle for ‘Is Slot repeated over week’ and select days of the week and the time range you are available on those days.
You can create multiple combinations. These can be edited from your account at any time.
Once your property listing is live, the Calendar View also becomes active. This powerful tool allows you to delete specific slots on a particular day and add new slots too.
Yes. This is the only way to fix appointments for viewing of your property for rent or sale.
Even after the listing has gone live, you can easily make changes to the viewing availability for your property. For this, log in to your account and go to ‘My Listings’. Click on the Manage Viewing Slots link against your property.
In case there are already any viewing requests/ appointments received and/ or confirmed, these will NOT be deleted. To cancel the appointments, go to the Appointments option.
Please note that rescheduling or cancelling appointments multiple times may adversely impact the listing.
Once the listing is live, you can use the ‘Manage Viewing Slots’ option in ‘My Listings’ from your account to make changes to the Viewing Availability for your property. You can delete specific slots on a specific day or add new ones using the Calendar View.
In case there are already any viewing requests/ appointments received and/ or confirmed, these will NOT be deleted. To cancel the appointments, go to the Appointments option. Please note that rescheduling or cancelling appointments multiple times may adversely impact the listing.
Yes. The Property Viewing Scheduler on Gllit’s website is a convenient and powerful tool. In line with Gllit’s promise of eliminating commission, this application facilitates direct interaction between property owners and buyers / tenants for property viewing and closure of deal.
- The buyer/tenant will initiate a video call request. You will receive a notification about this.
- You can log in to your account, access the ‘Video Calls’ link, and ‘accept’ or ‘reject’ the request. The buyer/tenant will receive a notification about your action.
- You can see the calls received by you in the ‘Video Calls’ link of your account, along with its status.
- You and the buyer/tenant will receive a reminder 24 hours prior to the call (via account notification and SMS).
- The link to join the call will be available in the ‘Video Calls’ link of your account 15 minutes prior to the call time.
- Use the link to join the video call. No separate software will be needed.
Currently it is not possible to reschedule or cancel a video call appointment. You may not join the call, if you have changed your mind.
No need, Gllit has zoom video call option built in, enabling you to just click on the link and connect at the time of your scheduled call .
General queries are free. If there are specific queries/ concerns which would require greater involvement of the Expert, it will be chargeable and the expert will inform you of the applicable fee, which will be payable directly to the expert. Worth a mention that this is direct between you and the concerned expert and Gllit’s role is limited to facilitating the interaction, and it is offered free of cost.
You can send your query to the concerned Expert via the Gllit message board. Once sent, the Expert receives a notification and is expected to respond within one working day.
Depending on the field of expertise, they have the requisite qualification and experience to offer a vast bouquet of services. For example, our property expert can assist with drawing up the MOU, manage the logistics related to DLD registration and many other relevant tasks.
We run digital campaigns to promote your listing, along with other listings on Gllit. We also run campaigns promoting Gllit, thus convincing buyers and tenants to check out the listings on our platform.
We run digital campaigns to promote your listing, along with other listings on Gllit. We also run campaigns promoting Gllit, thus convincing buyers and tenants to check out the listings on our platform.
Simple, connect with the property expert though Gllit and he/she will be happy to assist for a mutually agreed nominal fee
A member can connect with a property consultant or legal consultant through ‘Ask Expert’ section within ‘Help Centre’ and use their services for a mutually agreed fee.
A member can connect with a property consultant or legal consultant through ‘Ask Expert’ section within ‘Help Centre’ and use their services for a mutually agreed fee.
All Properties are mandatorily 'Verified' before being available on the platfrom.
The Property Title Deed and the ID Proof of the member are mandatorily required to be submitted at the time of listing. These documents are screened by our team.
Additionally, for properties located in Dubai, the title deed and ownership are also verified from the DLD's website.
In case the listing is by a Developer, team verifies declaration documents submitted by the Developer company that prove the validity of the the project.